The main area of SAAVHA's development would be in designing the patient portal; a browser application that would house user's medical information and user/organization engagement, communication, and interaction with said information.

User Flow

The Biometric Login sequence would be one of the main features tested against our user base, which is a focus of veterans and the aging population.

Usability Tests

The field research uncovered which biometrics users felt the most comfortable with and the visual and navigation problems of the old site design. The rest of the team was engaging with competitive research and connecting with experts in medical technology areas to compile where and how to focus our application's unique areas of focus, which were then designed.

Website Landing Page Redesign

With the 4 new areas of focus being planned out, there was a new need to reconstruct, rebrand, and refocus the landing page.