The main area of SAAVHA's development was in designing the patient portal; a browser application that would house user's medical information and user/organization engagement, communication, and interaction with said information between patient, doctor, and other doctors.

Primary Persona


User Flow


The Biometric Login sequence would be one of the main features tested against our user base, which is a focus of veterans and the aging population in need of secure medical help.

Usability Tests

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The field research uncovered which biometrics users felt the most comfortable with and the visual and navigation problems of the old site design. The rest of the team was engaging with competitive research and connecting with experts in medical technology areas to compile where and how to focus our application's unique areas of focus, which were then designed.

Website Landing Page Redesign

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With the 4 new areas of focus being planned out, there was a new need to reconstruct, rebrand, and refocus the landing page. The design came from trying to simplify and reinforce as many of the necessary points of discovery as possible. (currently under construction)